Know terminology, examples and relationships of the following terms:

Group
Formal group
   --Command
   --Task
   --Team
Informal group
   --Interest
   --Friendship
5 reasons people join groups
attractiveness
Tuckman/Jensen Stages Group Development (Performance model)
   --Forming
   --Storming
   --Norming
   --Performing
   --Adjourning
Reitz - Emotional Climate Development (group) Model
   --Orientation
   --Conflict and challenge
Cohesion
   --Delusion
   --Disillusion
Acceptance
6 characteristics of groups
   --composition
   --Status hierarchy
   --Leadership
   --group cohesiveness
       --8 characteristics of group
cohesiveness
6 groups member roles
group norms
   --zone of acceptance
purpose of group norms
purpose of group norms
groupthink
synergy
team
   --functional
   --cross-functional
   --problem solving
   --virtual
   --quality circles
   --self managed (directed) teams
characteristics of effective teams